A woman talking on a headset.
A woman talking on a headset.

What sets us apart

We are committed to creating and maintaining an inclusive environment that encourages and supports a diverse workforce. Our employee model is a testament to that.

Our employee model works because our employees are experienced and prepared

Most of our team consists of Veterans and U.S. workers with disabilities who have extensive business experience, high levels of education, and work from their own location. All of our employees are based in the United States. We find the best talent and empower them with a flexible schedule and work environment so they do their best work and make a difference for our clients.

Illustration representing our hiring model.

All our agents have:

  • A personal computer
  • High-speed internet connection
  • A quiet home/work environment
  • Computer application skills

What I wanted to focus on is really providing a fulfilling career opportunity, not just handouts and so forth but providing a professional career opportunity. I wanted to create an environment where especially physically challenged Veterans can come and work.

-Y. Michele Kang, Cognosante CEO


J.Lodge is here to help

Talk with our experienced and trained analysts to see how we can increase your productivity, profitability, and customer satisfaction.