At Work for You
Guided by innovative technology and driven by a highly educated workforce, J.Lodge delivers the results you need to improve your customer service through contact center quality assurance and data analytics.
Save Time and Resources
Focus on critical operational issues and improve service quality with J.Lodge to lower your costs.
Flexible Hosted Systems
Cover all your database management, reporting, and call recording needs.
Real-Time Feedback
Get specific, actionable recommendations for innovation and improvement.
Service Quality Insights
With a third-party review from our skilled analysts, measurements are sure to be objective and result in accurate metrics.
Our Solutions
Enhanced Call Monitoring
Case Management
Customer Satisfaction
Predictive Analytics
Jackie Lodge: The Story Behind the J.Lodge Name
Jackie Lodge, who was diagnosed with cerebral palsy soon after birth, lost both of his parents in a car crash at a young age. He found solace in the staff and clients at New Lisbon Developmental Center, where he lived from age 11 on. His condition worsened over time, leaving him with mobility of only his tongue and chin. In a life that might seem dull to most, Jackie managed to shine.
Join Our Team
If you get satisfaction from helping others and you’re looking for a home to grow your career and skills, we’d like to meet you. From customer service representatives to case managers and quality analysts, we offer limitless opportunities to build a rewarding career with us. See all of our open positions and apply today!
