Meet our experienced team of experts

Our leaders are dedicated to the success of your company and its growth. Get to know the team who makes it all happen.

Amanda Rhine, J.Lodge VP of Client Services

Amanda Rhine

Vice President of Client Strategies

Since 2004, Amanda has been developing long-term relationships with clients and creating connections with key business executives and stakeholders. She makes it her mission to obtain a complete understanding of their business needs so she can tailor a quality program that will exceed expectations. Along with her team, Amanda provides key insights into overall company operations, customer loyalty, and contact center performance that includes actionable recommendations and implementation plans, giving our clients a complete managed service.

Adam Smeigh

Vice President of Sales and Solutions

Adam brings his noteworthy, firsthand experience to J.Lodge to oversee all aspects of sales and marketing. Since 2010, Adam has held various positions of increasing responsibility including Vice President of Client Strategies. His experience in different roles allows him to contribute guidance and strategies to the functional departments that support J.Lodge, while also adding value to the core departments that make J.Lodge unique.

Christy Wilson, J.Lodge VP of Client Services

Christy Wilson

Vice President of Field Operations

Christy is responsible for planning, directing, and coordinating all account operations for our remote team members. This responsibility includes improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies.

Before joining J.Lodge in 2008, Christy spent 15 years in various senior leadership roles in the call center environment to develop all training and quality excellence programs. She also led the successful implementation of creating a remote workforce utilizing a “work from home” model.

Powered by the innovative engine of Cognosante

Y. Michele Kang

Cognosante Founder and CEO

A visionary in the field of health information technology, Michele founded Cognosante in 2008 to disrupt and challenge the status quo in the U.S. healthcare system. Leveraging a unique set of business, data, and technical expertise in a fundamentally different way, Cognosante provides innovative solutions central to carrying out national healthcare transformation. Under Michele’s leadership, Cognosante has emerged as one of the most trusted partners of key Federal and state health agencies, while growing rapidly over the past five years.

Len Discenza

Cognosante Chief Growth Officer

Len Discenza brings extensive experience in business development and operations management to his role as Cognosante’s chief growth officer. A specialist in process improvement and information management, Len directs the company’s business development, marketing, capture, and strategic pursuits. Len also serves as Cognosante’s chief data officer, contributing to innovative, data-driven solutions and supporting the data science practice.