Founder and Chief Executive Officer
A visionary in the field of health information technology, Michele founded Cognosante in 2008 to disrupt and challenge the status quo in the U.S. healthcare system. Leveraging a unique set of business, data, and technical expertise in a fundamentally different way, Cognosante provides innovative solutions central to carrying out national healthcare transformation. Under Michele’s leadership, Cognosante has emerged as one of the most trusted partners of key Federal and state health agencies, while growing rapidly over the past decade.
General Manager, CognoConnected
Ensuring quality and productive operations for J.Lodge as part of CognoConnected, Cognosante’s dedicated business Process Outsourcing (BPO) division. As leader of all CognoConnected programs, Anita ensures that all our federal, state and commercial BPO programs are operating at the highest level of quality and service with a focus on efficiency and innovation.
Anita ensures J.Lodge operational excellence through effective project management and a quality-centric culture concentrated on continuous improvement. Prior to leading J.Lodge, Anita created and oversaw the Cognosante Performance Center, a centralized unit for project and quality management dedicated to improving and maintaining performance objectives across the company.
Vice President, Client Strategies
Since 2004, Amanda has been developing long-term relationships with clients and creating connections with key business executives and stakeholders. She makes it her mission to obtain a complete understanding of their business needs so she can tailor a quality program that will exceed expectations. Along with her team, Amanda provides key insights into overall company operations, customer loyalty, and contact center performance that includes actionable recommendations and implementation plans, giving our clients a complete managed service.