The J.Lodge analytics teams are experts at confirming agent compliance within your regulatory environment. With our data analysis solutions, we help you avoid costly complications and stay within company policy and procedure by verifying important legal and regulatory compliance checkpoints in every call.
Avoid a public relations nightmare with our meticulous monitoring and call auditing procedures. We work with you to find potential trouble spots in your contact center and help you implement corrective measures to keep you on track and well within the bounds of the law.
Purchase-authorization compliance rose
keeping the client clear of legal issues and improving their relationships with customers.