AI-Driven Speech Analytics
Use data to get ahead of customer challenges
Technology is on your side when you work with J.Lodge. Our investment in innovation means you get in-depth, detailed, data-driven results that help you improve customer experience with your business. Our industry-leading artificial intelligence speech analysis tools flag changes in tone and volume and note extended pauses, so our experienced agents can get to the root of the problem immediately.
Easy to Use
The user interface is browser-based and intuitively designed for easy customer navigation.
Speech to Text
Working with transcribed text improves keyword search for targeted analysis.
Configurable
We use customized speech analysis solutions to solve your individual client needs.
Cloud-Based and Secure
With an affordable software-as-a-service system, you can securely access your content from anywhere.