Use data to get ahead of customer challenges

Technology is on your side when you work with J.Lodge. Our investment in innovation means you get in-depth, detailed, data-driven results that help you improve customer experience with your business. Our industry-leading artificial intelligence speech analysis tools flag changes in tone and volume and note extended pauses, so our experienced agents can get to the root of the problem immediately.

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Key Features

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Easy to use

The user interface is browser-based and intuitively designed for easy customer navigation.

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Speech to text

Working with transcribed text improves keyword search for targeted analysis.

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Configurable

We use customized speech analysis solutions to solve your individual client needs.

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Cloud-based and secure

With an affordable software-as-a-service system, you can securely access your content from anywhere.

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J.Lodge is here to help

Talk with our experienced and trained analysts to see how we can increase your productivity, profitability, and customer satisfaction.