Roles And Responsibilities The role of the Client Strategies Manager (CSM) is to develop long-term relationships with clients, connecting with key business executives and stakeholders. The CSM is the liaison between our clients and cross-functional internal teams to ensure the…
Roles and Responsibilities The role of the Account Manager is to develop long-term relationships with clients, connecting with key business executives and stakeholders. The Account Manager is the liaison between our clients and cross-functional internal teams to ensure the timely…
Job Purpose: The role of the Quality Analyst is to perform quality assurance audits on phone calls, emails, and chats. The analyst will review and grade customer contact events for technical accuracy, compliance to policies and procedures, and observable soft…