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Now Hiring: Client Strategies Manager

Roles And Responsibilities The role of the Client Strategies Manager (CSM) is to develop long-term relationships with clients, connecting with key business executives and stakeholders. The CSM is the liaison between our clients and cross-functional internal teams to ensure the…

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Now Hiring: Recruiter

Position Purpose Responsible for interviewing, testing, and referring applicants for clerical, technical, administrative and management positions throughout the Company. Considerable skill in interviewing techniques, a good knowledge of all clerical and specialized functions in the Company, a basic understanding of…

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Now Hiring: Account Manager

Roles and Responsibilities The role of the Account Manager is to develop long-term relationships with clients, connecting with key business executives and stakeholders. The Account Manager is the liaison between our clients and cross-functional internal teams to ensure the timely…

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Merry Christmas And A Happy New Year.

As we celebrate the hope and joy that the holiday season brings, I'd like to thank all our employees for the tremendous work they've accomplished this year. We look forward to the New Year with great anticipation, and look to…

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Now Hiring: Quality Analyst

Job Purpose: The role of the Quality Analyst is to perform quality assurance audits on phone calls, emails, and chats. The analyst will review and grade customer contact events for technical accuracy, compliance to policies and procedures, and observable soft…

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J.Lodge And TopBox Announce Strategic Partnership

J.Lodge And TopBox Announce Strategic Partnership Fort Myers, Florida September 19th, 2017 - J.Lodge LLC, a recognized leader in contact center quality assurance, is pleased to announce a strategic partnership with TopBox LLC, an innovator in customer touchpoint intelligence and…

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