Build solutions for your customers that are based on their spoken and unspoken needs. By using our supremely talented business analysts, along with our suite of easy-to-use speech analytic tools and our flexible, powerful and intuitive reporting application, you’ll soon find the nuggets of business gold that have been locked up inside your customer interactions.

Inside your data is a treasure trove of meaningful, impactful information that drives business success. Bring all your data together in an easy-to-use interface and quickly identify the root causes that are holding you back with a clear, easy-to-define search tool that spots trends before they become issues and solves issues before they become problems.

We monitor your contact center interactions to identify the origins of the customer issues that existed inside your data, then provide you with clear, metrics-based recommendations and solutions that solve those issues. By partnering with J.Lodge, our experienced, business-savvy team of analysts can build a business intelligence machine that changes the way you do business.

J.LodgeHARNESS THE POWER
OF YOUR DATA

Experience You Trust.
Technology You Can Build On.

Is getting actionable, reliable information from your data the elephant inside the room? J.Lodge shows you, clearly and simply, where the opportunity lies inside your contact center data.

Service disabled veteran owned small businessSince 1999, J.Lodge has been helping businesses learn more about what lies inside their customer service data and taming unfiltered tables of reporting into precise business recommendations. With our comprehensive suite of analytics and measurement tools, your company has the knowledge it needs to create new opportunities and respond effectively to your customer’s needs.

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